Responsibilities:
- Responsible for configuration, maintenance and upgrading of servers, networks and related hardware and software
- Perform asset management and maintain accurate asset records
- Perform day-to-day IT infrastructure health and security monitoring and checks
- Troubleshoot infrastructure and network related issues
- Perform change management control, and ensure changes are trackable and properly documented
- Respond to service requests and incidents to provide timely and effective resolutions
- Work with service providers to ensure SLAs are met
- Automate tasks with basic Bash/PowerShell scripting and high-level programming languages such as Python/Perl
- Provide support in the provisioning of IT infrastructure-related projects and other ad-hoc duties as assigned
Requirements:
- Candidates must possess a Diploma/Bachelor of Science in Computer Science/Computer Information Systems or equivalent
- For Senior Role, at least 3 years relevant working experience preferred
- For Junior Role, fresh graduates with matching skill sets are welcome, and On-the-Job Training (OJT) will be provided
- Strong understanding of server and networking fundamentals
- Knowledge of up-to-date server hardware, configuration and management
- Knowledge of networking concepts such as VLAN, LAG, LACP, and protocols such as TCP/IP, DHCP, UDP, DNS, and routing
- Knowledge of L3 firewalls and network security
- Working knowledge in
- Linux Server OS Administration and Linux Networking
- Virtualization technology
- Log management
- Internet Services such as Web and Database servers
- Basic security best practices and implementation
- Strong analytical and problem-solving skills
- Able to troubleshoot IT problems using logs, and tracing through steps
- Meticulous
- Good time management skills
- Good verbal and written communication skills
- Able to work independently and contribute as a team
- Willingness and capacity to learn new technologies and tools for the continuous improvement of systems and processes
- CompTIA/LPIC certifications is a plus
- Knowledge of Infrastructure as Code tools such as Ansible/Chef/Puppet is a plus
- DevOps/SRE experience is a plus
- Experience with Load Balancers/High-Availability deployment is a plus